---
title: How to carry out a advance payment request
description: Employees will be able to submit an advance payment request through the web and the app.
---

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# How to carry out a advance payment request

## Employees will be able to submit an advance payment request through the web and the app.

If the **Advance payment request **option is not available in your company, contact the **Customer Success** team via chat or email to request it.

👉 If your TramitApp user account is an **External Admin**, you won’t be able to view or complete the process yourself.

### Request via Web

On the TramitApp website, go to the **Request** tab > **Advance payment request**.

On the new screen, you’ll need to enter the **request date**, the **amount requested**, and select the appropriate **currency** from the dropdown menu.

You can also **add a description** to the request so that it is recorded for review and can serve as a future reference.

![anticipo_3](https://ayuda.tramitapp.com/hs-fs/hubfs/anticipo_3.png?width=688&height=449&name=anticipo_3.png)

### Request via App

Within the ***TramitApp Employee*** app, go to **Requests** by tapping the **three-line icon** on Android or the **Request** section at the bottom on iOS. Then, click the **+ icon** and select **Advance payment request**.

On the new screen, you’ll need to enter the **amount requested** and, in the small box, click to set the **currency** (such as euros €, dollars $, etc.).

You can also add a **description** to the request so that it is recorded for review and can serve as a future reference.

![anticipo_4](https://ayuda.tramitapp.com/hs-fs/hubfs/anticipo_4.png?width=380&height=768&name=anticipo_4.png)

### Once the advance payment request is submitted

The  advance payment request works the same way as any other type of requests: once the request is submitted, the **administrator/manager** will receive it and must process it by **approving or rejecting** the request.

If the request is **approved**, an **incident** will automatically be created in the employee’s profile under the **Incidents** section. When processing payment, this incident will appear to reflect the advance.

### How to review received  advance payment request

The **admin or authorized manager** can go to ***Requests> Request List*** and select the ***Advance Payment Request ***tab on the left to view employee requests that are still **pending**.

If you wish to review requests in other statuses, such as those already **approved**, click the **funnel icon** (in the upper left corner) to filter and display the desired status or any other relevant information.

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