We teach you how to change a user's email on the platform. The email is the user with which employees access TramitApp and the way they receive their access password.
To change the email address of an employee already created in Tramitapp, we access People by clicking on the tab and the profile of the employee whose email address we want to modify.
The email address is the TramitApp user and the user is associated with access keys. Therefore, to be able to modify the email address, we must first remove access. If we click on "Edit", we try to change the email, it will not let us modify it, it will show a message indicating this, and it will ask us to carry out the previous step.
To do this, we will go to User Management, scroll down, and click on the "remove access" button to remove their access and therefore their previous keys associated with their previous email address.
We refresh by clicking on F5. We return to "employee info" and now we can edit, click on Edit, enter the new address, save by clicking on Save.
Once the address has been modified and saved, we return to user management, click on "Create user", to give access again, we click yes. At that moment, new access keys will be sent to the modified email address.
