We will guide you on how to request leave and complete this process via mobile or the web.
Through the platform, we can process the types of leave recognised by the Statute of Workers Rights.
Among the types of leave included in the Statute of Workers Rights are: marriage, family hospitalisation, family bereavement, family surgery, serious family illness/accident, relocation of primary residence, exams, public duty, trade union hours, or force majeure.
If you believe any type of leave is not available in your company, contact the Support team.
Recoverable or paid leave?
Employees need to understand what type of leave they should request before managing it through TramitApp. These leaves can be either paid or recoverable work time. Each company decides how to handle this based on its collective agreement or company policy. If you are an employee and have any doubts about this, we recommend checking with your company.
Here’s a breakdown of the differences:
Paid Leave
Paid leave allows the employee to be absent from work for a justified reason for a certain period, retaining their right to receive their regular pay, without having to make up the hours. Therefore, their salary is not reduced, and they continue receiving their full wage during the leave period.
If the leave you wish to request is paid but doesn’t fall under one of the categories mentioned above (marriage, family hospitalisation, family bereavement...), you may request the generic paid leave "Other justifications".
Recoverable Leave
Recoverable leave allows the employee to be absent from work for a justified reason, but they must make up the hours not worked at a later time.
In this case, the employee can notify the time they will be absent by selecting the "Recoverable Leave" type. TramitApp’s smart dashboard will calculate the reduced time during the days of absence and the extra time worked on other days. This way, the monthly or annual hour balance will be correct once the hours have been made up.
How can we request leave?
Leave requests can be made both on the web and via the app.
You should not clock in during the time the leave lasts. However, if the leave is requested in the middle of the workday, you must clock in for the time worked before and/or after the leave.
Requesting leave on the web
You can request various types of leave from the TramitApp website. To do this, go to the Requests tab > Absence > Leave.
In the new window, select the relevant employee and the type of leave needed. After choosing the leave type, if it’s a full-day leave, you can select the start and end date. On the other hand, if the leave is for a few hours, you will need to specify the date along with the start and end times.
For example, you can request leave for an official exam, specifying the absence for hours, from 09:00 to 13:00.
In addition, you will have the option to add notes to the request, use the comments section (which functions as a chat with the manager), and attach documents, such as a supporting certificate. To submit the request, click the Send button.
Requesting leave through the app
From the TramitApp Employee app, click on the three lines >Requests (if using an Android phone) or go to the Requests section at the bottom (if using iOS). Click on the + symbol and select Leave. Find the type of leave you need, and you will be given the option to attach a photo or add the supporting document later.
Select whether it’s full-day leave, specifying the start and end date. If it’s for a few hours, specify the date along with the start and end times. You can add a description, and to submit, click the Send button.
Managing personal days
Some companies allow for a certain number of hours to be used as personal time. In this case, the company will have configured the balance of personal hours accordingly, and the employee can check this in their profile. The employee can request personal time under Requests> Leave > Personal Days.
If you request full-day leave, keep in mind that this will count as 8 hours. The platform does not take into account the employee's assigned workday. So, for example, if the employee works six hours, they should request leave by hours, not by full days.
What happens after submitting the requests?
Once the employee submits the leave request by clicking the Send button, the manager will receive the request and will be able to request it.
👉 We recommend keeping the request in Pending status if more information or documents need to be provided.
⚠️ A new request should not be created to add more documents to an existing leave request. If the manager has closed the request and more information or documents need to be added, the manager must reopen the request. This way, the employee will be able to provide further information or add documents.