--- title: How to carry out a shift exchange description: The process of exchanging shifts allows for a change of work shifts between colleagues from the platform, requiring confirmation by a supervisor. --- [Skip to content](https://ayuda.tramitapp.com/en/knowledge/how-to-carry-out-a-shift-exchange#main-content) - [English](https://ayuda.tramitapp.com/en/knowledge/how-to-carry-out-a-shift-exchange) - [Español](https://ayuda.tramitapp.com/knowledge/cómo-realizar-un-intercambio-de-turnos) English Show submenu for translations [![Logotipo\_TramitApp](https://ayuda.tramitapp.com/hs-fs/hubfs/Logotipo_TramitApp.png?width=200&height=65&name=Logotipo_TramitApp.png)](https://ayuda.tramitapp.com/knowledge?hsLang=en) Open main navigation Close main navigation - - [English](https://ayuda.tramitapp.com/en/knowledge/how-to-carry-out-a-shift-exchange) - [Español](https://ayuda.tramitapp.com/knowledge/cómo-realizar-un-intercambio-de-turnos) English Show submenu for translations - [https://www.tramitapp.com/en/](https://www.tramitapp.com/en/) [https://www.tramitapp.com/en/](https://www.tramitapp.com/en/) How to use TramitApp - There are no suggestions because the search field is empty. 1. [TramitApp Academy](https://ayuda.tramitapp.com/en/knowledge?hsLang=en) 2. [Smart Planer](https://ayuda.tramitapp.com/en/knowledge/smart-planer?hsLang=en) 3. [Incident management](https://ayuda.tramitapp.com/en/knowledge/smart-planer?hsLang=en#incident-management) # How to carry out a shift exchange ## The process of exchanging shifts allows for a change of work shifts between colleagues from the platform, requiring confirmation by a supervisor. To carry out a shift exchange, in the top menu we click on***Requests** \> **Shift Exchange***. In this window, we select the action we want to perform, in this case, ***Exchange Shift* and click *Next***. ![realizar1](https://ayuda.tramitapp.com/hs-fs/hubfs/realizar1.png?width=688&height=410&name=realizar1.png) Now, **in the search engine**, we **select the week** where the day we want to exchange shifts is located. We **mark the day** **and the time slot** of the corresponding work shift. ![realizar2](https://ayuda.tramitapp.com/hs-fs/hubfs/realizar2.png?width=688&height=410&name=realizar2.png) By clicking on the corresponding time slot (for example, from 09:00 to 15:00), a new window will appear on the right. In this window on the right, we will select the week, day, and work shift that we want to exchange with our colleague. **Only compatible days/shifts that we can truly exchange will appear**, showing to whom they belong. After selecting the one we want, we click *Next*. ![realizar3](https://ayuda.tramitapp.com/hs-fs/hubfs/realizar3.png?width=688&height=410&name=realizar3.png) In this step, the information of the shifts we want to exchange will appear. We can add a description to the requests for our colleague and also the supervisor in charge of confirming this shift exchange. We review the data and click ***Send* to complete** the request. ![realizar4](https://ayuda.tramitapp.com/hs-fs/hubfs/realizar4.png?width=688&height=410&name=realizar4.png) ### Who needs to approve the shift exchange? 1. **The colleague with whom we want to exchange the shift** The shift exchange process must **first be accepted by the colleague with whom we have selected to make the exchange**. The colleague in question will receive a notification about the shift exchange request, which can be seen from their **Dashboard** in the section for *Pending Requests*. ![realizar5](https://ayuda.tramitapp.com/hs-fs/hubfs/realizar5.png?width=688&height=410&name=realizar5.png) They can also see the request in **Requests \> Requests List \> Shift Exchange** (located on the left side of the window). From there, the colleague can accept or reject the proposed exchange. ![realizar6](https://ayuda.tramitapp.com/hs-fs/hubfs/realizar6.png?width=688&height=410&name=realizar6.png) **2. The platform administrator** If the colleague with whom the shift exchange is to be made accepts it, **the management will pass to the administrator, who will be responsible for accepting or rejecting this request**. Similarly, the administrator will receive a notification with the shift exchange request. They can access the request from the notification, from the Dashboard, or in the*Request List* section. ### What to check if the shift exchange fails? If we see that the shift exchange is not working, it may be due to one or several aspects. [In this article, we will tell you what you need to review](https://ayuda.tramitapp.com/en/knowledge/what-to-check-if-there-is-an-error-in-the-shift-exchange?hsLang=en). - [General](https://ayuda.tramitapp.com/en/knowledge/general?hsLang=en) - [Company setup](https://ayuda.tramitapp.com/en/knowledge/company-setup?hsLang=en#main-content) - [Team setup](https://ayuda.tramitapp.com/en/knowledge/company-setup?hsLang=en#team-setup) - [Schedule setup](https://ayuda.tramitapp.com/en/knowledge/company-setup?hsLang=en#schedule-setup) - [Time tracking setup](https://ayuda.tramitapp.com/en/knowledge/company-setup?hsLang=en#time-tracking-setup) - [Time Tracking](https://ayuda.tramitapp.com/en/knowledge/time-tracking?hsLang=en#main-content) - [Mobile time tracking](https://ayuda.tramitapp.com/en/knowledge/time-tracking?hsLang=en#mobile-time-tracking) - [Web time tracking](https://ayuda.tramitapp.com/en/knowledge/time-tracking?hsLang=en#web-time-tracking) - [Clocking in machines](https://ayuda.tramitapp.com/en/knowledge/time-tracking?hsLang=en#clocking-in-machines) - [Smart Planer](https://ayuda.tramitapp.com/en/knowledge/smart-planer?hsLang=en#main-content) - [Configuration](https://ayuda.tramitapp.com/en/knowledge/smart-planer?hsLang=en#configuration) - [Planning](https://ayuda.tramitapp.com/en/knowledge/smart-planer?hsLang=en#planning) - [Visualization](https://ayuda.tramitapp.com/en/knowledge/smart-planer?hsLang=en#visualization) - [Incident management](https://ayuda.tramitapp.com/en/knowledge/smart-planer?hsLang=en#incident-management) - [FAQ's](https://ayuda.tramitapp.com/en/knowledge/smart-planer?hsLang=en#faqs) - [TramitApp Security](https://ayuda.tramitapp.com/en/knowledge/tramitapp-security?hsLang=en) - [Timekeeping Policy](https://ayuda.tramitapp.com/en/knowledge/timekeeping-policy?hsLang=en#main-content) - [App](https://ayuda.tramitapp.com/en/knowledge/timekeeping-policy?hsLang=en#app) - [Web](https://ayuda.tramitapp.com/en/knowledge/timekeeping-policy?hsLang=en#web) - [Kiosk](https://ayuda.tramitapp.com/en/knowledge/timekeeping-policy?hsLang=en#kiosk) - [Schedule Administration](https://ayuda.tramitapp.com/en/knowledge/schedule-administration?hsLang=en#main-content) - [Schedules](https://ayuda.tramitapp.com/en/knowledge/schedule-administration?hsLang=en#schedules) - [Shifts and sequences](https://ayuda.tramitapp.com/en/knowledge/schedule-administration?hsLang=en#shifts-and-sequences) - [Calendars](https://ayuda.tramitapp.com/en/knowledge/calendars?hsLang=en) - [Vacations](https://ayuda.tramitapp.com/en/knowledge/vacations?hsLang=en#main-content) - [Procedures for employees](https://ayuda.tramitapp.com/en/knowledge/vacations?hsLang=en#procedures-for-employees) - [Procedures for managers](https://ayuda.tramitapp.com/en/knowledge/vacations?hsLang=en#procedures-for-managers) - [Payroll](https://ayuda.tramitapp.com/en/knowledge/payroll?hsLang=en) - [Signature](https://ayuda.tramitapp.com/en/knowledge/signature?hsLang=en) - [Expenses, Subsistance allowances and Mileage](https://ayuda.tramitapp.com/en/knowledge/expenses-subsistance-allowances-and-mileage?hsLang=en) - [Internal Communication](https://ayuda.tramitapp.com/en/knowledge/internal-communication?hsLang=en) - [Quadrant](https://ayuda.tramitapp.com/en/knowledge/quadrant?hsLang=en) - [Processes for administrators](https://ayuda.tramitapp.com/en/knowledge/processes-for-administrators?hsLang=en#main-content) - [General](https://ayuda.tramitapp.com/en/knowledge/processes-for-administrators?hsLang=en#general) - [Users](https://ayuda.tramitapp.com/en/knowledge/processes-for-administrators?hsLang=en#users) - [Processes](https://ayuda.tramitapp.com/en/knowledge/processes-for-administrators?hsLang=en#processes) - [Hiring and settlements](https://ayuda.tramitapp.com/en/knowledge/processes-for-administrators?hsLang=en#hiring-and-settlements) - [Teams and groups](https://ayuda.tramitapp.com/en/knowledge/processes-for-administrators?hsLang=en#teams-and-groups) - [Employee Requests](https://ayuda.tramitapp.com/en/knowledge/employee-requests?hsLang=en#main-content) - [Vacations](https://ayuda.tramitapp.com/en/knowledge/employee-requests?hsLang=en#vacations) - [Permissions](https://ayuda.tramitapp.com/en/knowledge/employee-requests?hsLang=en#permissions) - [Overtime](https://ayuda.tramitapp.com/en/knowledge/employee-requests?hsLang=en#overtime) - [Other formalities (Teleworking, Expenses or mileage)](https://ayuda.tramitapp.com/en/knowledge/employee-requests?hsLang=en#other-formalities-teleworking-expenses-or-mileage) - [Reports](https://ayuda.tramitapp.com/en/knowledge/reports?hsLang=en) [![Logotipo\_TramitApp](https://ayuda.tramitapp.com/hs-fs/hubfs/Logotipo_TramitApp.png?width=200&height=65&name=Logotipo_TramitApp.png "Logotipo_TramitApp")](https://ayuda.tramitapp.com/knowledge?hsLang=en) TramitApp Copyright © 2026, TramitApp